Privacy
Updated October 30, 2026
About this policy
This Privacy Policy explains how EveryCity Church ("we," "us," or "our") collects, uses, and discloses personal information through this website and member site (together, the "Site"). Your use of the Site is also subject to our Terms of Use.
Information you share
EveryCity Church uses information shared through this website to connect with visitors, manage accounts and gatherings, and respond to requests.
| What we collect | Who can see it | How long we keep it |
|---|---|---|
| Account and profileName, email address, phone number, profile details, and communication preferences | Who can see it: You and authorized church staff | How long we keep it: As needed; you can request removal |
| Gathering signupsAttendance, party details, and any note you leave for the host | Who can see it: You, the host, and church administrators | How long we keep it: As needed; you can request removal |
| Contact, visitor, newsletter, and host inquiry formsThe details you provide | Who can see it: Authorized church staff and the intended host | How long we keep it: As needed; you can request removal |
| Membership applicationDate of birth, home address, marital status, baptism and faith history, previous church, household size, serving interests, hosting availability, an emergency contact, any medical conditions or allergies, your photo and messaging permissions, and a signature | Who can see it: You and authorized church staff | How long we keep it: As needed; you can request removal |
| Care and follow-up recordsPastoral care notes and newcomer follow-up records | Who can see it: Authorized church staff. Each read of care notes is logged, and restricted notes are limited to their author and pastors | How long we keep it: As needed; you can request removal |
| Prayer requestsWhat you choose to share | Who can see it: Your choice of pastors, a gathering, or the whole church | How long we keep it: As needed; you can request removal |
| Member directory listingYour listing, and your phone number or email if you share them | Who can see it: Active church members, only if you opt in | How long we keep it: Until you turn it off |
| Gathering discussionsMessages you send | Who can see it: People in the discussion, its hosts, and church administrators | How long we keep it: As needed; you can request removal |
| Messages from hostsMessages hosts send to attendees | Who can see it: The host, recipients, and church administrators | How long we keep it: 24 months |
| Moderation recordsReports and decisions, with the text of the reported message | Who can see it: Hosts and church administrators | How long we keep it: 12 months after a report is closed |
| Audit eventsAccount ids and short reasons for administrative actions | Who can see it: Church administrators | How long we keep it: 36 months |
The membership application is separate from account verification and opens only when the church gives you access. When an application is approved, the emergency and medical details move to your member profile and are cleared from the application.
Home addresses are never published. Public map markers for private locations are approximate. A member of our team verifies each person before they can sign up for a house church, and a home's exact address is shared only with the host, church administrators, and people whose signup is approved.
How we disclose information
We do not sell your personal information. We disclose it to the service providers described below as needed to operate the Site, when required by law or legal process, and when we believe in good faith that disclosure is necessary to protect the safety or rights of any person or of the church.
Website services and analytics
We use Google Firebase and Google Cloud for website hosting, authentication, data storage, and related services, Gmail to send email, and Inngest to schedule background work such as notifications. If you turn on browser notifications, your browser's push service delivers them. Essential cookies and browser storage keep you signed in, support security, and remember interface choices. Server systems also process technical information needed to deliver and protect the website, including request and error logs.
Google Analytics is always on for everyone who uses this website; there is no way to turn it off. It records every page you visit, including member, host and admin pages, with their full web addresses and titles, where you came from, your device and browser, your approximate location, how far you scroll, the links you click, the files you download, the forms you start and submit, what you search for, the videos you play, and how quickly pages load.
It also records what you do on the site: signing up, signing in and out, resetting a password, verifying your email, turning on two-step sign-in, sending a message through a contact form, viewing and signing up for gatherings, joining or answering a waitlist, editing or cancelling a signup, adding events to your calendar or subscribing to a calendar, applying for membership, sharing a prayer request (only who can see it), answering a serving request, inviting someone to your household, sending a discussion message, opening announcements and notifications, turning on notifications, opening a giving form, downloading study guides, choosing sermons, series and podcasts, and the actions hosts and administrators take.
Analytics uses cookies to recognize this browser. When you are signed in, it also receives a random account id (never your name or email address), so your visits on different devices are counted as one person, along with your member role, whether you host or administer, your membership status, roughly how long ago you joined, and whether notifications are on. Google signals add demographic and interest reports for visitors signed in to a Google account that allows it. Google keeps the detailed records for 14 months.
Google Analytics never receives your name, email address, phone number, street address, or the contents of your messages, prayer requests, forms or searches for people; email addresses and phone numbers in web addresses and searches are replaced before anything is sent. We do not use it for ad personalization. Using this website means you accept this use of Google Analytics.
Embedded or linked services, including YouTube, Spotify, Google Maps, OpenFreeMap, and Zeffy, may process information such as your IP address when you load or use their content, under their own privacy policies. The Gatherings page loads its maps from OpenFreeMap and Google Maps. To place a location on a map, we send its street address, without anyone's name, to the US Census Bureau's geocoder. This website does not ask for your device's location.
Giving is handled by Zeffy: you enter your gift and payment details with Zeffy, not on this website. Do not send payment-card details through our contact forms.
Retention and removal
We retain account, membership, signup, and correspondence records as needed to support church activities, respond to requests, and maintain security and administrative records. Different records have different retention needs; we do not promise a single automatic deletion period for all information.
You can ask to access, correct, or remove information by contacting us. If you have an account, you can also submit a data removal request from the Privacy & data section of your profile's Security tab. There you choose which records to remove or request deletion of your whole account, follow the request's status, and cancel it until an administrator begins processing it. An administrator reviews and completes every request; when an account deletion is completed, you are signed out and can no longer sign in. We may need to verify your identity and clarify which records you want removed. Processing may preserve necessary audit records or information belonging to other people; removal from active systems does not imply immediate removal from all backups or third-party systems.
Security
We use administrative and technical safeguards, including role-based access limits and optional two-step sign-in, to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee that unauthorized access will never occur.
Minors
The Site is not directed to children. A minor may create an account or submit a form only with the consent of a parent or guardian. A parent or guardian who believes a minor has given us personal information may contact us to review or remove it.
Changes to this policy
We may amend this Privacy Policy at any time. The date above shows the latest version, and your continued use of the Site after a change constitutes acceptance of it.
Contact us about privacy
Email admin@everycitychurch.org or use our contact page. Please describe your request without including passwords, sign-in links, or payment details.